Employee Engagement & Communications Manager

Are you passionate about people, culture, and communication?

Sim Trava, a proud and ambitious Costa Coffee franchise, is looking for an experienced and enthusiastic Employee Engagement & Communications Manager to join our People Team. This is a unique opportunity to shape the employee experience for over 700 team members across the North of England & Wales and ensure our internal voice is as strong, clear, and people focused as our values.

A bit about the role

Reporting to the People Support Director, you'll take the lead on employee engagement and internal communications. Your goal? To create a positive, connected workplace where people feel valued, informed and inspired to grow with the business.

Your key responsibilities will include:

• Designing and delivering engagement strategies and campaigns
• Leading initiatives such as recognition programmes, wellness activities and team events
• Managing employee surveys, analysing feedback and taking meaningful action
• Supporting managers with practical tools to foster engagement and team morale
• Overseeing internal communication platforms
• Collaborating with internal stakeholders to bring initiatives to life across all regions
• Being the voice of Sim Trava  ensuring messages are consistent, on-brand and people-focused

A bit about you

• A confident communicator with strong written, verbal and presentation skills
• Experience in employee engagement, internal communications or HR
• Strong interpersonal skills – able to build relationships at all levels
• Analytical thinker with the ability to turn data into insight
• Well-organised with a sharp eye for detail
• CIPD Level 5 (or working towards) is desirable