HR Generalist

Sim Trava is a fast-growing Costa Coffee franchise, is looking for a talented and motivated HR Generalist to join our collaborative HR team. Supporting a workforce of over 700 colleagues in 79 Costa Coffee stores across the North of England and Wales, this is a varied, hands-on role where no two days are the same.

A bit about the role:

Reporting to the Employee Relations Manager and Recruitment Manager, you'll be a key player across several HR functions including:

• Recruitment, supporting hiring campaigns, onboarding new starters, maintaining HR systems (HBHR), and managing personnel records.
• Training, organising internal and external training, ensuring accurate record-keeping, and supporting colleagues through development pathways.
• Payroll, assisting during payroll cycles, updating staff changes, managing queries, and processing leavers.
• Employee Relations, building strong relationships with Store and Regional Managers, supporting policies and procedures, and providing general HR advice.
• General HR Admin, acting as the first point of contact for HR queries, coordinating communication, and supporting the smooth running of the HR office.

A bit about you

• Experience in a busy HR environment or a strong administrative background with an interest in HR
• A confident communicator who can build relationships at all levels
• Detail-oriented, well-organised, and proactive
• Good understanding of HR policies and best practices
• Proficient in Microsoft Office and HR systems
• CIPD Level 3 qualified